Coordinator – Volunteering and Student Representation

Position Summary:

The Coordinator, Volunteering and Student Representation is responsible for providing support to Student Officer Bearers and Volunteer Program Directors, empowering them to effectively govern and operate UMSU Volunteer Programs, and other student-led activities (with the exception of Clubs and Societies and UMSU International). This position is also expected to drive the ongoing implementation of the UMSU Volunteering Framework.

This role is the escalation point for more complex issues related to UMSU Volunteer Programs/Student Representation, and provides authoritative advice and guidance to staff, student representatives, student directors of volunteer programs and student volunteers across all aspects of management of volunteers, volunteer programs, student representative bodies and committees (with the exception of Clubs and Societies UMSU International).

Additionally, this position will oversee the planning and delivery of training programs for all registered volunteers, volunteer program directors, and student representatives.


Key Accountabilities: Coordination & Oversight of Volunteers and Student Representation

  • Working closely with a variety of UMSU departments, act as a champion for volunteering, ensuring that the UMSU volunteer programs are safe, adhere to industry standards and are rewarding for all involved;
  • In conjunction with the General Secretary, ensure that the Executive Officer function for UMSU is effectively and efficiently carried out, including distribution of Student’s Council minutes, notice and agendas, preparation of meetings, collation of reports and meeting external compliance requirements
  • Assume responsibility for the submission of annual written reports and other ad hoc reporting, to the General Manager, regarding the performance of UMSU Volunteer Programs and student representative committees;
  • Convene and coordinate the UMSU Coordination of Volunteers Reference Group; and
  • Assume overall accountability for the management of induction and on-boarding for all new volunteers,volunteer program directors and student representatives.



Essential Skills and Qualifications:

  • Completion of a degree, with previous, relevant work experience, or an equivalent combination of training and experience;
  • Certificate IV Training & Assessment;
  • Extensive demonstrated experience in recruiting/working with volunteers;
  • Knowledge of National Standards for Involving Volunteers in Not-For-Profit Organisations;
  • Extensive experience in inducting and training volunteers and possess a clear understanding and commitmentto the principles of volunteering;
  • Ability to consult and interact positively and widely with people from diverse backgrounds;
  • Highly developed written and verbal skills, including strong communication skills and the ability to write andpresent correspondence and project scoping documents;
  • Excellent computer skills including the ability maintain databases and use content management software forwebsite updates; and
  • Commitment to principles of student unionism.Desirable Skills and Qualifications:
  • Previous experience working in a student environment.




With a living history that extends over 130 years, at the University of Melbourne Student Union (UMSU) we are committed to providing quality experiences on campus that create a community for students from a wide variety of backgrounds and experiences.

As a non-profit organisation run by students, for students, we keep the arts, representation, advocacy, live music and cultural services alive on campus. We provide the platforms for students to immerse themselves in a wealth of cultural facilities and events, whilst having access to quality support services. It’s about making sure that students have advocacy and representation on campus. And it’s all about the battle to keep student voices in the big picture whilst making students’ time at the University fun and enjoyable.



The Clubs and Volunteering Division (the Division) provides professional and administrative support to a range of student engagement and student representative activities. Staff in the Division provide support in relation to the operations and governance of student representative bodies, including Students’ Council and departmental Committees, Clubs and Societies and UMSU Volunteer Programs.

The Division supports activities and programs that are student initiated and student led.


Click here to view the full position description: Coordinator – Volunteering and Student Representation.



Applications for this position should be addressed to Naomi Fennell at

Applications should include:

  • a covering letter addressing all the key selection criteria
  • curriculum vitae including recent design work that you were fully responsible for
  • contact details of three (3) referees

All applicants require:

  • a valid Employee Working with Children Check
  • verification of unrestricted work rights in Australia, for example, citizenship, passport or birth certificate
  • certified copies of qualifications


UMSU reserves the right to withdraw an advertised position at any stage.