Welfare Resources


Suicide, Self-Harm, Eating Disorders, Abuse, Sexual Violence 

COVID-19 has changed so much about our lives; and this new lockdown can be a reminder of that. It’s ok not to be ok, to feel overwhelmed, to feel whatever you’re feeling. There are lots of support services in place for you, should you need them; asking for help does not make you weak!  

Financial insecurity is a huge problem, especially during this pandemic and these lockdowns. Here are some resources for personal assistance and for businesses: 

Business Victoria – 13 22 15 

Advice, updates and support for businesses responding to COVID-19 impacts 

Official VicGov website on COVID-19 and financial help: 


If you’re experiencing homelessness or housing instability at this time, call the 24/7 number below: Homelessness (VicGov housing and support worker) – 1800 825 955 

You matter, your life matters. If you are in a crisis situation, here are some available resources: If you are in immediate danger: Call 000 or your country’s emergency number 

Suicide Line Victoria – 1300 651 251 

24/7 phone, video and online counselling service for people at risk of suicide, those concerned about another’s risk of suicide, and those bereaved by suicide 

Lifeline – 13 11 14 

Australia-wide crisis support and suicide prevention service 

International suicide numbers database: 


Lockdowns can be unsafe for certain people. Remember, you are allowed to leave your house if you are concerned for your safety at home and there are people who can help if you are being affected by family  violence or abuse. 

Safe steps – 1800 015 188 

Specialist support services for anyone in Victoria who is experiencing or afraid of family violence 

1800 RESPECT – 1800 737 732 

Info, counselling and support for people affected by or experiencing sexual assault, domestic or family violence and abuse 

1800 LGBTIQ – 1800 542 847 

For a specialist LGBTIQ family violence service 

If you’re struggling with any sort of mental health problems, or general uneasiness but not immediately at harm, there are lots of (free!) counselling options available to you to keep you safe and healthy. 

Beyondblue – 1300 22 4636 

Phone support, information and resources for people dealing with depression or anxiety, or just visit their website

Youth Help Line – 1800 55 1800 

Free counselling and advice for young people between the ages of 5 and 25 


Information and support as well as an online chat for young people under 26 

Lockdowns and intense stress can also lead to a relapse in unhealthy coping strategies, if you are struggling with thoughts of drug use, disordered eating and self-harm, there are resources available to you 24/7. 

Quit Helpline – 13 78 48 

Information and support for those struggling with relapse or currently experiencing addiction 

Butterfly Foundation – 1800 33 4673 

Specialist support for those struggling with disordered eating and body image issues 

SANE Australia – 1800 18 7263 

General counselling focusing on the relationship between the mind and body. Providing care for those who struggling with complex mental health and self-harm 

There are other forms of help available through the following organisations: 

Carers Australia – 1800 242 636 

Short-term counselling and support services for carers and their families in Victoria 

Q-Life – 1800 184 527 

Information and support for members of the LGBTQ+ community 

Family Planning and Abortion Australia – 07 3396 6614 

Griefline – 1300 845 745 

If you are a University of Melbourne student, they also offer some support: 

After-Hours UniMelb Crisis Mental Health Support: 

Phone: 1300 219 459 

Text: 0480 079 188 

UniMelb Free Counselling: (Does require a booking) 

03 8344 6927 

Or book online: https://services.unimelb.edu.au/counsel 

University of Melbourne Safer Communities: 

If you have been impacted by police, sexual violence, stalking or abuse, on or off campus, safer communities can help. https://safercommunity.unimelb.edu.au/ 

Stop 1 – Student Service Appointments: 

If you are struggling to stay on top of your studying, want to make an academic adjustment plan to help you manage  university work better or get in touch with any of UniMelb’s specialist teams, make an appointment below: https://students.unimelb.edu.au/myuniapps/student-services-appointments


We acknowledge the Wurundjeri and Boon Wurrung people of the Kulin Nations as the Traditional Owners of the land upon which we live, work, and learn. We pay our respects to the Elders past, present, and future. Sovereignty was never ceded. This always was and always will be, Aboriginal land.