Contact details

Email address 

Given name 

Preferred name 

Last name 

Student number 

Phone number 

Faculty 

International student?

Yes
No
Not relevant

Type of study. 
Are you an undergraduate, graduate coursework, or research higher degree student? If you are not currently a student, select 'Not applicable'.

Undergraduate
Graduate coursework
RHD
Not applicable

Do you have any disabilities you would like us to know about? 
Please let us know if we need to make any arrangements for your access to the service.

Where did you hear about us?

University notice or letterFriend or word of mouthAdvertisementWebsiteOther

How would you prefer to receive advice from us?
Please note - this form does not create an appointment - we will be in contact via email to arrange a time to provide assistance.

Email
Telephone
Live chat / Instant message
In person

Do you have an imminent deadline? (please state date below - if there is no date stated we will assume there is no deadline)

e.g. you need to respond to an allegation or uni notice or lodge an appeal by a certain date. PLEASE STATE THE DATE if you know - don't just write "yes"! This will help us prioritise effectively. If there is no deadline or urgency, put 'no'.

Can we contact you later to evaluate the service you received from us?
We conduct a short online survey annually for quality assurance and accountability purposes.

Yes
No

Which process or part of the University does your matter relate to?

Misconduct
Assessment and Grades
Special Consideration
"Show Cause" / Course Academic Process (CAPC)
RHD Supervision
The quality of teaching
Computers and IT infrastructure
Student Support Services
The Nature of Teaching or Assessment
The standard of service received while accessing administrative support provided at the University
Not sure

What part of the University does your matter relate to?
That is, if you have a complaint or dispute, what part of the university is it about? If you have received a notice from the University about the misconduct of show cause, who sent it to you? If you can give us this information it will assist us to provide more definitive advice, if you don't know, select "Not sure".

My faculty or school
Student Equity and Disability Service (SEDS)
Stop 1
University Contact Centre (13MELB)
Examinations
Graduations
Safer Communities
International Student Services
Student Financial Aid
Student Housing Service
Melbourne Scholarships Office
Health Service
Counselling and Psychological Services (CAPS) Service
Student Portal
Melbourne University Sport
Academic Skills Unit
Transition and Orientation Programs
Murrup Barak
Not sure or Not applicable

If your matter relates to a specific subject or Faculty (other than your own, please specify)
Please indicate the subject name and/or code if your matter relates to one or more specific subjects.

Your issue or problem.

Please tell us about the issue you need assistance with, how you have already tried to address it and attach any relevant documents below.

Upload documents

Document 1 - 

Document 2 -

Document 3 -

Privacy Statement

 The Advocacy Service is a department of the University of Melbourne Student Union (UMSU). The UMSU Advocacy Service manages personal and health information in accordance with the Information Privacy Act 2000 (Vic), the Health Records Act 2001 (Vic), and the Student Union Advocacy Service Confidentiality Policy. The information that we collect assists us to confirm your student status, contact and assist you, and is also aggregated into non-identifying statistics that facilitate our internal planning and review processes. We hold information on digital and paper based records, and take all reasonable steps to ensure that the information is accurate and complete and protected from misuse, loss, unauthorised access or disclosure. We will not disclose personal or health information to anyone without your permission, or unless permitted, or required by law. Should you wish to access information that we hold about you at any time, you may request access by speaking to the Manager, Advocacy & Legal. The information that we collect is stored securely for seven years and then destroyed. Our privacy policy is available on request. By submitting this form, you agree to be bound by this statement.