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Thanks for getting in touch with us. Please note this does not automatically create an appointment - we will be in touch as soon as possible to triage your matter. We may ask you for documents or other background information to help us better understand your case, so in the meantime you should gather anything relevant ready to send us.

Don't forget we have a wealth of self-help resources on our website which also may assist you to prepare to discuss next steps with our Service.

Please don't submit multiple forms - we know your issue might be causing you stress, but we will take note of identified deadlines and will usually be able to respond to you within 1-2 business days. If you have not heard from us within 3 business days, you can email us at suashelp[@]union.unimelb.edu.au to get an update on the triage of your matter.