Info Centre

Every year the UMSU Info Centre handles over 50,000 enquiries from students just like you! We’re your one-stop shop for help on campus and online, and we can help direct you to the services or support you need.

Got a question?

Come find us on Level 1 of the New Union Building (Building 168)!

Alternatively, feel free to call us on 8344 6966 or get in touch with us using the contact form below.

Equipment Booking & Hire


We hire out labcoats for daily or semesterly hire - no booking required! It's $5 for the day, or $35 ($10 hire fee + $25 deposit) for the semester. Labcoats can also be purchased from the Specialist Stores in the Chemistry building on campus for $33 - you can find them on Google Maps here.

Picnic Rugs, Tables & Eskis (Coolers) for Clubs

We loan out picnic rugs, tables, eskis, first aid kits and BBQ cleaning packs for club use - all for free!

These can be booked on the DiBS website here:

Instructions for how to use DiBS can be found here: DiBS User Guide (pdf download)

BBQs (Barbecues)

BBQs are no longer loaned out by UMSU, however you can use the on-campus BBQs for free by booking them on DiBS here:

We strongly recommend cleaning the on-campus BBQs with our free BBQ cleaning kits before cooking. BBQ cleaning kits can also be booked via DiBS.

JP (Justice of the Peace) Service

Anyone can make an appointment or drop-in to have documents certified for free by the Student Union’s Justice of the Peace who works from 8.30am – 2.30pm, Monday to Thursday (subject to our JP's availability).

If you would like to make a booking to ensure your time, you can do this via our contact form below or by phone at (03) 8344 6966. 

Click here for FAQs regarding JP appointments.

Lost Property

The university's lost property service is currently undergoing changes in management, but you can visit the Information Centre for all your lost property queries in the meantime. 

To enquire about lost property feel free to visit us in person, call us or fill out a contact form below.

If you'd like to report an item you've lost, you can do so on the It's Found website here.

Our Locations & Contact Information

UMSU Information Centre, New Union Building (Primary Location):

Level 1, New Union Building (Building 168), University of Melbourne
8.30am – 5pm, Mon-Fri (or 9am – 5pm outside semester)
(03) 8344 6966

UMSU Information Centre, Faculty of Business & Economics (Secondary Location):

Ground floor, Faculty of Business & Economics
10am – 3pm, Mon-Fri (closed during semester breaks & during exam period)
(03) 8344 4674

Contact the Info Centre

Note: To contact us electronically, we recommend using the contact form above! This contact form will send you a confirmation email once submitted, and is much less likely to be flagged as junk or spam. If you would still like to email us, you can do so using the following email address:

Album cover - Info centre
Our Info Centre can help with all the weird, whacky and one-off rando questions you might have about campus life, where to find stuff and even what to do if you leave your only clean lab coat on the tram! The Info Centre can also help with all manner of other services, including lost property, lab coat and calculator hire, table and BBQ collection, Union House locker hire and also help direct you to the services or support you need. Legends.