Info Centre

Every year the UMSU Info Centre handles over 50,000 enquiries from students just like you! We’re your one-stop shop for help on campus and online, and we can help direct you to the services or support you need. Have a question? Get in touch with us below!


Equipment booking & hire

We loan out picnic rugs and eskis for student & club use! These can be booked via Resource Booker here.

We also hire out labcoats for daily or semesterly hire - no booking required! It's $5 for the day, or $30 ($10 hire fee + $20 deposit) for the semester.

Barbecues are no longer loaned out by UMSU, however you can make use of the free on-campus BBQs. Click here for information on BBQ hire.

JP (Justice of the Peace) Service

Anyone can make an appointment or drop-in to have documents certified for free by the Student Union’s Justice of the Peace who works from 8.30am – 2.30pm, Monday to Thursday. For drop-in appointments, we recommend coming after 12.30pm for the highest likelihood of our JP being available.

We are located at Level 1, Building 168 at the University of Melbourne. If you would like to make a booking you can do so either in-person, by phone at (03) 8344 6966, or via our contact form below. 

Click here for FAQs regarding JP appointments.

Lost Property

Lost something? Good news - All lost property on campus comes to us (eventually)! Come in and ask or give us a ring on (03) 8344 6966 to enquire about something you can't find.

Please note: We are the final destination for all lost property on campus, but we are rarely the first - lost property from other buildings may take some time to arrive here. We recommend asking at the reception desk of the building that you left your item (or at the nearest library if there is no reception). If we don't have your item now, feel free to leave your details with us and/or check back in again in a week or two!

Sometimes security will pick up lost property, and they can also check security camera footage for you! Feel free to call their Grattan Street office for either service on 8344 4674.

Our Locations & Contact Information

UMSU Information Centre (NEW Primary Location):

Level 1, Building 168, University of Melbourne
8.30am – 5pm, Mon-Fri (9am – 5pm outside semester)
(03) 8344 6966

FBE/The Spot Information Desk (Secondary Location):

Ground floor, FBE Building, 111 Barry St, University of Melbourne
10am – 3pm, Mon-Fri (open during semester teaching weeks only)
(03) 8344 4897

Contact the Info Centre

Note: To contact us electronically, we recommend using the contact form above! This contact form will send you a confirmation email once submitted, and is much less likely to be flagged as junk or spam. If you would still like to email us, you can do so using one of the following email addresses:

Album cover - Info centre
Our Info Centre can help with all the weird, whacky and one-off rando questions you might have about campus life, where to find stuff and even what to do if you leave your only clean lab coat on the tram! The Info Centre can also help with all manner of other services, including lost property, lab coat and calculator hire, table and BBQ collection, Union House locker hire and also help direct you to the services or support you need. Legends.