Info Centre

Every year the UMSU Info Centre handles over 50,000 enquiries from students just like you! We’re your one-stop shop for help on campus and online, and we can help direct you to the services or support you need.

Got a question?

Come find us on Level 1 of the New Union Building (Building 168) or check out our Frequently Asked Questions page!

Alternatively, feel free to call us on 8344 6966 or get in touch with us using the contact form below.


Equipment Booking & Hire

  • Labcoats

We hire out labcoats for daily or semesterly hire - no booking required! It's $5 for the day, or $35 ($10 hire fee + $25 deposit) for the semester. Labcoats can also be purchased from the Specialist Stores in the Chemistry building on campus for $33 - you can find them on Google Maps here.

  • Picnic Rugs, Tables & Eskis (Coolers) for Clubs

We loan out picnic rugs, tables, eskis, first aid kits and BBQ cleaning packs for club use - all for free!

These can be booked on the DiBS website here: https://go.unimelb.edu.au/dibs

  • BBQs (Barbecues)

BBQs are no longer loaned out by UMSU, however you can use the on-campus BBQs for free by booking them on DiBS.

Click here for a list of BBQ locations

Click here to book BBQs on campus

We strongly recommend cleaning the on-campus BBQs with our free BBQ cleaning kits before cooking. BBQ cleaning kits can also be booked via DiBS.

JP (Justice of the Peace) Service

The Student Union has a Justice of the Peace who can certify documents for free. The JP's availablility is currently 9:00am-3:00pm Monday to Thursday.

You can book via our contact form below or by phone at (03) 8344 6966. 

Click here for FAQs regarding JP appointments.

Lost Property

Most lost property from across the University is handed in to the Information Centre. Please note that some locations—such as on-campus sport and gym venues—manage their own lost property. Items may also be held by University Security.

You can report a lost item via our Lost Property Database, which allows us to contact you if your item is handed in to us or security. To submit a report, follow the link, and enter "The University of Melbourne" in the Venue Location field, here: Report an Item on ItsFound.


Our Locations & Contact Information

UMSU Information Centre, New Union Building (Primary Location):

Level 1, New Union Building (Building 168), University of Melbourne
8.30am – 5pm, Mon-Fri (or 9am – 5pm outside semester)
(03) 8344 6966

UMSU Information Centre, Faculty of Business & Economics (Secondary Location):

Ground floor, Faculty of Business & Economics
10am – 3pm, Mon-Fri (closed during semester breaks & during exam period)
(03) 8344 4674


Contact the Info Centre

You can contact us by email at info@union.unimelb.edu.au or by phone on 8344 6966.

Alternatively, use this secure contact form to receive a receipt of confirmation and to ensure your message isn't flagged as spam.

Album cover - Info centre
Our Info Centre can help with all the weird, whacky and one-off rando questions you might have about campus life, where to find stuff and even what to do if you leave your only clean lab coat on the tram! The Info Centre can also help with all manner of other services, including lost property and lab coat, table, picnic rug and eski hire. If there's something we can't help with, we'll be more than happy to point you in the right direction!