If you have experienced harm from someone affiliated with UMSU (for example, an UMSU student leader or an UMSU staff member), you have the option of making a formal complaint to UMSU.
To make a complaint, you can contact UMSU HR (hr@union.unimelb.edu.au), an UMSU Contact Officer), or the Sexual Harm Response Coordinators.
We take a trauma-informed and person-centred approach to all disclosures, reports and resolution processes. This means that people with concerns are at the centre of our response.
UMSU HR coordinates all complaints and investigations. You will be connected with a case manager who will talk you through the next steps and be your main point of contact throughout the process.
Immediate steps can be taken to ensure your safety around UMSU spaces if you wish. A case manager will coordinate this.
All information shared will be confidential and shared only on a need-to-know basis, except where UMSU has a legal obligation or duty of care to protect individual's or a community's safety.