Support Services

If you or someone you know has experienced Sexual Assault and Harassment we recommend contacting these supports. These services are free, confidential, and provide advice and therapeutic support. 

CASA (Centre Against Sexual Assault) 

A network of 15 centres spread out across Victoria that provide survivors with support and resources. They provide advocacy for victim/survivors to support a range of needs that may arise following a sexual assault. This may include negotiating on behalf of service uses with the legal system, the police, or assisting with access to financial or housing services. 

Here is a list of all the other CASAs in Victoria. Their services are free and confidental.

To contact the Centre Against Sexual Assault closest to you, call 1800 806 292. 

You can call the Counselling and Support Line during buisness hours, on (03) 9635 3610.

You can also contact the Sexual Assault Crisis Support Line (24/7) on 1800 806 292.

Rainbow Door

A free specialist LGBTQIA+ (Lesbian, Gay, Bisexual, Transgender and Gender Diverse, Intersex, Queer, Asexual, BrotherBoys, SisterGirls) helpline providing information, support, and referrals to all LGBTQIA+ Victorians, their friends and family. They provide assistance regarding a range of issues, including sexual assault, sexual harassment and relationship issues. 

Call them 10am-5pm 7 days a week via 1800 729 367

They also have an email service via

WIRE (Women’s Information and Referral Exchange)

Offers a free confidential information and referral service for women on a range of issues including sexual harassment, assault and domestic violence. They provide a safe place to talk about your experience and get practical and emotional support.

Phone support line (9am-5pm Mon-Fri): 1300 134 130

They also have a walk in centre at level 1, 673 Bourke Street, Melbourne, which is open Monday, Tuesday and Friday from 9:30am-12:30pm and 1:30pm-4:30pm.

1800 Respect

A national Sexual Assault, Domestic and Family Violence Service. They can provide support and advice through a phone line with an interpreter service, and an online counselling chat function

Phone Support line (24/7): 1800 737 732


A free crisis support line, run by Aboriginal and Torres Strait Islander peoples, for Aboriginal and Torres Strait Islander peoples. This line provides a culturally safe, non-judgmental, private and confidential space to yarn about any needs, worries or concerns.  

Phone Support line (24/7): 13 92 76 

UMSU Sexual Harm and Response Coordinators 

The UMSU Sexual Harm and Response Coordinators work within the UMSU Advocacy service and can provide support with making complaints to the University, reporting to the police, and appropriate referrals to therapeutic services. Contact them via this form.

Safer Community Program, The University of Melbourne.

They provide advice and support to University of Melbourne students who have been afffected by sexual violence and harassment. 

You can call them on (03) 9035 8675

You can email them via

Or visit in person at Stop 1, 757 Swanston Street, Parkville. 

Counselling and Psychological Services, The University of Melbourne.

Free, confidential, short-term psychological counselling to all UniMelb students. There are two dedicated international student counsellors and a dedicated LGBTQIA+ counsellor. 

To book or contact, visit the website.

You can read about what to expect from the counselling services here.

Speak Safely Portal

An online chat function with trained staff who can help you access relevant support services. You have the option to remain completely anonymous and the chat function is encrypted, so it protects your privacy and confidentiality. 

This portal is open for both survivors and bystanders to sexual misconduct. 

You can access the Speak Safely Portal here.

You can also use the Speak Safely Portal to make a complaint to the University, you can read more about that under the making a report tab.